Who do you think of when you mop?
This may seem like an unusual question, but in the grand scheme of things there isn’t a chore or task that we don’t relate with someone else. While I mop, I am usually mentally cussing my family for being so messy, but before the floor is dry I almost always think of Mary Scott.
Who is Mary Scott?
Well, Mary was a shift manager at the Dairy Queen where I worked as a teenager.
Mary was a tough manager because she did not appreciate horseplay, slacking off, or sneaking bites of cookie dough toppings that weren’t paid for. She appreciated a job well done and sought to provide quality customer service to each customer that came through the door. She also really liked making the Blizzards thick enough to turn upside down each time one was ordered.
Many of my co-workers did not like the job of cleaning the dinning room at the end of the night. I didn’t mind it because it was easier to get clean than the hamburger grease in the kitchen. Sweeping, wiping down tables and doors, bathroom supply checks, and mopping the floor were easy enough tasks to get done so I could get out of there at the end of my shift. One night, Mary watched me mop around the last tables and the floor in front of the soda fountains. I asked if everything was okay. She smiled and said she really liked when I or my sister closed the front because it would be done right. “You girls know how to work. That’s for sure,” she added.
I don’t know why her words have stuck with me, but each time I lug a mop and bucket to clean a floor, I remember the pride I felt in her compliment. Her words also inspired me to always do the best job I could. I wanted to be the person who did a job right. Sometimes I was tempted to cut corners in my cleaning, like my colleagues having water fights in the back, but Mary’s words always caused me to be someone she could count on.
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